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Systems Support Officer

Systems Support Officer

Job Title: Systems Support Officer
Contract Type: Permanent
Location: Malta
Industry:
Salary: Attractive
Reference: 3513
Contact Name: Veronica Saavedra
Job Published: March 06, 2018 09:33

Job Description

A well-established company in the banking field is expanding its team. This person will be providing technical support to the platform’s users and running functionality and regression tests on the systems.

On offer:

  • Professional support and career development
  • Company benefits
  • Attractive salary

Responsibilities:

  • Provide technical support to internal users regarding systems’ set up and testing, end-user training, report writing and related tasks. Assist on the introduction process related to improvements in the systems.
  • Work closely with other teams in order to find solutions to the technical issues. Track defects, document and report accordingly, investigating root cause.
  • Elaborate test cases for functionality and regression. Execute the platform’s testing and train end-users on new aspects.
  • Assist when necessary in large dimensions system implementations and upgrades.

Requirements:

  • Experience troubleshooting issues and fixing bugs.
  • Strong knowledge of Microsoft Office.
  • Familiar with the banking industry.
  • Excellent level of English, both verbal and written.
  • An analytical mindset, attentive to detail, team player.
  • Experience with Linux / Unix and Oracle PL- SQL will be considered an asset.