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System Operations Engineer

Purpose

The SysOps Engineer is responsible for delivering highly available and scalable environments for cutting-edge technologies. The chosen candidate must be flexible to constant business and technology change, with the ability to interact and communicate collaboratively with a wide range of stakeholders.
 
Key Accountabilities

  • Continue to build Vodafone’s portfolio of System Operations processes, practices and tools to empower and support operational teams.
  • Work closely with DevOps and be involved in the initial design for new services and platforms to ensure that future-proof solutions are implemented.
  • Continue maintaining and implementing new automation and orchestration tools with the intention of minimizing operational burden.
  • Ensure availability, scalability, maintainability, monitoring of systems and achieve outstanding operational stability.
  • Foster self-service and efficiency and wherever possible automating the processes of provisioning and maintaining continuous integration environments, supporting application operations activities, security and configuration.
  • Continuously evaluate products, tools and solutions to enhance service capabilities.
  • Work with the ultimate goal of detecting, investigating and mitigating incidents that impact operational stability.

 
Behaviour and Competencies

  • Ability to analyse and interpret complex problems or processes, identify and understand requirements and develop solutions
  • Strong planning and prioritisation skills
  • Strong creativity, problems solving skills and ability to apply original thinking to produce new ideas and innovative solutions
  • Strong collaboration skills that enable coordination of activities between technical teams
  • Willingness to track, assess and incorporate practice and technology developments into day-to-day working
  • Ability to acquire new knowledge and learn new skills rapidly

 

Credentials and Experience

  • Bachelor’s Degree in Computer Science / Engineering, Information Systems or other related field.
  • Minimum of 2 years of experience maintaining, servicing and supporting enterprise grade services and platforms.
  • Extensive experience with a wide array of operating systems, especially Linux.
  • Extensive experience with virtualisation and orchestration technologies, such as VMWare, Docker, Docker Swarm / Kubernetes, RabbitMQ, Ansible, Minio, GlusterFS, etc.
  • Extensive experience in scripting, such as Bash or Perl
  • Extensive experience with a number of database technologies, including RDBMSs and NoSQL.
  • Knowledge of load balancers, such as F5.
  • Knowledge of TCP/IP Technologies, networking protocols and client-server communication.
  • Previous experience working in an agile environment with multiple teams.
  • Previous experience in designing, testing and deploying cutting-edge environments supporting continuous integration and delivery using a variety of technologies.