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System Engineer – IT Infrastructure

Job Title: System Engineer – IT Infrastructure
Contract Type: Permanent
Location: Malta
Reference: VML0042
Job Published: January 17, 2018 10:15

Job Description

System Engineer – IT Infrastructure - VML0042


  • The system engineer is responsible for delivering, maintaining and optimizing infrastructure systems to support various business requirements.
  • This role is responsible for reviewing solution design, understanding their impact on infrastructure and ensuring the availability of supporting and enabling infrastructure from internal and external service providers
  • This role is responsible for monitoring, maintaining and supporting the operational capacity, availability and performance of the solution against predefined SLAs
  • This role is responsible for providing infrastructure-related level two and level three incident and problem management

Key Accountabilities / Key Activities:

  • Work with service providers to forecast and right-size long term capacity and performance requirements iterating regularly
  • Design and implement supporting infrastructure and tooling for operational and business projects
  • Monitor and maintain infrastructure performance capacity and availability providing a second and third level support for the resolution of infrastructure related incidents and problems
  • Monitor and review infrastructure related incidents and problems to identify improvements

Functional & Technical Skills

  • System analysis and infrastructure design in a mission critical environment
  • Planning and implementing all the necessary maintenance and enhancements to systems, such as security hardening, operating system patches, hardware firmware updates and other improvements as deemed necessary
  • Troubleshoot, remediate and perform post-mortem analysis on issues or faults for root cause identification and correction
  • Commissioning, maintaining and troubleshooting IT infrastructure systems throughout its lifecycle and planning upgrades or replacements before reaching end-of-life
  • Infrastructure automation and configuration management tools such as Puppet or Ansible
  • Physical and Virtual infrastructure platforms which include virtual environments, various server and storage area network technologies and backup solutions
  • Application layer load balancing technologies such as F5 and nginx
  • Programming and scripting language experience such as Bash, Power shell, Python etc.
  • Infrastructure and IT management frameworks such as ITIL and COBIT

Behaviour and Competencies:

  • Flexible to deal with changing projects and priorities in a short space of time
  • Highly cross-functional and able to swap and perform adjacent roles and responsibilities
  • Capable to work on own initiative and perform any research on emerging trends/new technologies within the infrastructure remit
  • Strong relationship building and collaboration skills that drives effective constructive feedback and support
  • Strong verbal and written communication skills with the ability to distil difficult technical concepts into simple and actionable practices
  • Strong time management skills and comfortable working under pressure
  • Willingness to track, assess and incorporate practice and technology developments and innovation into day-to-day working
  • Good understanding of the business capability/user journey, wider organisation goals and desired product business outcome

Credentials & Experience:

  • Bachelor Degree in Computer Science, Information Systems, Engineering or other related field
  • Two or more years’ experience in deploying and/or administering infrastructure solutions
  • Experience of current and emerging technologies including virtualisation, containerisation and automation
  • Experience with programming and scripting languages such as Bash, Power Shell and Python
  • Experience of configuration management tools such as Ansible or Puppet
  • Experience with managing and administering physical systems in line with pre-defined SLAs which include but not limited to servers, SAN and backup solutions
  • Experience with application layer load balancing technologies such as F5 or nginx
  • Good knowledge of TCP/IP network protocol
  • Strong understanding of IT Management frameworks such as ITIL and COBIT

*Dear Candidate, kindly note that this role is not managed by Castille. The client, in this case, is responsible to manage the application process. In case of any difficulties, feel free to contact, and we will direct your query to the relevant contact at this company.