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System Engineer

System Engineer

Purpose

 

The System Engineer is responsible for delivering, maintaining and optimising database and middleware capabilities to support and enable the development and operations of modules and solutions related to Vodafone’s channels.

 

 

 

 

    Key Accountabilities / Key Activities:

 

  • Planning and implementing business and operational projects according to their requirements
  • Monitor and maintain infrastructure performance, capacity and availability, providing second and third level support for the resolution of incidents and operational issues
  • Resolve any outstanding issues within defined SLAs and involvement in subsequent problem management exercises
  • Constant assessment of platform performance against defined KPIs
  • Implement supporting database and middleware capabilities to support software module development and operations
  • Perform black/grey box testing to identify and escalate bugs to the respective software development team
  • Research and test new technologies with the aim to keep innovation on the forefront across our systems
  • Implement and test disaster recovery scenarios including backup/restore and OS/Application cluster solutions
  • Roaster based 24/7 on-call responsibilities.
     

 

    Functional & Technical Skills:
 

  • Systems analysis and support in web-scale environments
  • System KPI monitoring and analysis to pin point improvements
  • Working knowledge of database technologies RDBMS and NoSQL
  • Working knowledge of scripting and/or programming languages 
  • Working knowledge in supporting and maintaining Java Applications
  • Working knowledge with containerisation technologies, preferably Docker
  • Working knowledge with Micro-Service architecture
  • JAVA/Go Lang software development knowledge will be considered an asset
  • Basic knowledge of TCP/IP network protocol
     

 

    Behaviour and Competencies:
 

  • Flexible to deal with changing priorities and projects in a short space of time
  • Strong time-management skills and capable to work under pressure on multiple projects
  • Willingness to track, assess and incorporate practice and technology developments and innovation into day-to-day working
  • Excellent analytical skills
  • Good understanding of the company’s organisational goals, and desired product business outcomes
  • Strong written and verbal communication skills, with the ability to translate technical concepts into simple and actionable practices
     

 

    Credentials & Experience:

 

  • Bachelor’s Degree in Computer Science, Information Systems or other related field
  • Good understanding of IT management concepts, ideally familiar with ITIL concepts
  • At least two-year previous experience as a system engineer, devops engineer or software developer

 

 

 

*Dear Candidate, kindly note that this role is not managed by Castille. Vodafone, in this case, is responsible to manage the application process. In case of any difficulties, feel free to contact brand@castilleresources.com, and we will direct your query to the relevant contact at Vodafone.