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System Admin – Customer Technical Support

Job Title: System Admin – Customer Technical Support
Contract Type: Permanent
Location: Mauritius
Salary: Attractive
Reference: 3224
Contact Name: Neeshta Hurreeram
Job Published: December 15, 2017 08:11

Job Description

A leading telecommunication company in Mauritius is looking for 'System Administrators' for Customer technical support.

Experience: Minimum of 3.5+ years of proven knowledge working with server and storage hardware, software, including VMware, Windows, Linux, etc.

Main responsibilities :

  • Support systems and manage equipment/software by performing required configuration, installation, maintenance tasks for large and complex infrastructure
  • Create and maintain relevant technical documentation and devise operating procedures or TINS  for systems
  • Troubleshoot operating systems, applications, hardware, storage and backup incidents on multi-tiered infrastructures
  • Provide regular audits/reports to management on clients Infrastructure posture and devise recommendations

Required skills :

  • Experience with Virtualization technologies like VMware
  • VMware (VCAP5\6-DCA), Solaris, Linux certifications would be an advantage, but not required
  • Experience installing, configuring, and maintaining server hardware, operating systems, storage, backup hardware and associated network equipment
  • Strong understanding of server virtualization infrastructure concepts and tools
  • Troubleshooting skills on physical and virtualized equipment
  • Filesystem , Data stores and LUN Manipulation

Other :

  • Ability to work under pressure and to deal with multiple tasks
  • Excellent customer service skills
  • Good IT/communications background and problem solving skills
  • Good interpersonal, team-build and leadership skills
  • Exemplary time management, organizational and communication skills
  • Proactive, self-motivated and determined attitude
  • Working hours flexibility (Night, Week-End and French public holidays) – NOT 24/7
  • Fluent in English and French (spoken and written) – specially French


  • Basic Salary + other benefits
  • Meal Allowance, Car Allowance, Inconvenience hours + On call allowance
  • Medical cover
  • Bonus twice a year
  • Overseas training or other training will also be provided as deemed necessary
  • This post carries prospects to higher positions