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Sportsbook Coordinator – Italy

As a Sportsbook Coordinator you will work within the Betsson Sportsbook commercial team and be focused on the Sportsbook product and campaigns.

THE WOW

You will be part of a high performing, creative business team focused on creating the best customer experience in the industry. As a Sportsbook coordinator you must be passionate about sports and sports betting, with a good understanding of the Italian online gaming industry. The role will suite a passionate candidate who is keen to make their mark in an industry leading company, aimed at stimulating growth as well as engaging the customer base.

THE RESPONSIBILITIES

  • Ensure smooth daily operations of the Sportsbook business.
  • Ensure high quality across-the-board, site experience and customer journeys effectiveness upon on all.
  • Communicate product rollout and strategy to key departments within the business – customer services, affiliates, VIP team and marketing department.
  • Liaise with gaming operation and compliance team towards execution of certifications and go to market process for competitions, markets and events.
  • Stay up to date with the Italian regulations and ensure that our Sportsbook offering and relationship with the supplier stays compliant.
  • Collaborate with brand and customer marketing team to ensure campaigns are helping to achieve the overall monthly and quarterly targets.
  • Engage Central Sportsbook Team and suppliers on implementation of new features.
  • Support customer-marketing team to come up with creative and hard-hitting Sportsbook campaigns, which actively engage customers.
  • Have a thorough understanding of the Sportsbook products, offers and player base.
  • Manage competition positioning, site content and overall promotions visibility across screens.
  • Work closely with the rest of the local team, to ensure the most valuable customers are receiving outstanding communications, offers and treatment.
  • Constantly evaluate the campaigns you are running in order to improve efficiency and ROI.

REQUIREMENTS

  • Passion for sports, and a good understanding of Italian market.
  • Have a clear understanding of sports betting and the online industry.
  • Proficient user of Excel.
  • Creative personality with ambition to learn.
  • Self-going team player who is capable of working in a high-tempo environment.
  • Knowledge of both English and Italian is considered a must, both verbally and written
 
*Dear Candidate, kindly note that this role is not managed by Castille. Betsson, in this case, is responsible to manage the application process. In case of any difficulties, feel free to contact brand@castilleresources.com, and we will direct your query to the relevant contact at Betsson.