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Service and Support Officer

  • Location

    Malta

  • Sector:

    Financial Services

  • Contract Type:

    Permanent

  • Salary:

    Attractive

  • Contact:

    Marianne Koessler

  • Job Reference:

    5657

  • Published:

    6 days ago

  • Expiry:

    2019-10-13

  • Client Details:

    Castille

  • Consultant:

    Marianne Koessler

  • Skills tags:

    Troubleshooting

Well-established company operating in the financial services sector is looking for a Service and Support Officer.

Responsibilities: 

  • Preparing, configuring, and installing ICT systems; 
  • Monitoring and maintaining systems; 
  • Troubleshooting of systems and hardware faults; 
  • Helpdesk support and resolve technical issues; 
  • User training and guidance; 
  • Liaising with systems/applications administrators; 
  • Preparing relevant documentation and reports; 
  • Assisting and providing technical support to business users; 
  • Proposing improvements to systems, processes and development tools; 
  • Assist in other tasks as directed. 

Requirements:  

  • Diploma related in IT;
  • Working experience in supporting and administering ICT software and hardware systems.