Well-established company operating in the financial services sector is looking for a Service and Support Officer.
- Preparing, configuring, and installing ICT systems;
- Monitoring and maintaining systems;
- Troubleshooting of systems and hardware faults;
- Helpdesk support and resolve technical issues;
- User training and guidance;
- Liaising with systems/applications administrators;
- Preparing relevant documentation and reports;
- Assisting and providing technical support to business users;
- Proposing improvements to systems, processes and development tools;
- Assist in other tasks as directed.
- Diploma related in IT;
- Working experience in supporting and administering ICT software and hardware systems.