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Service and Support Officer

Job Title: Service and Support Officer
Contract Type: Permanent
Location: Malta
Industry:
Salary: Attractive
Reference: 5657
Contact Name: Marianne Koessler
Job Published: September 13, 2019 13:57

Job Description

Well-established company operating in the financial services sector is looking for a Service and Support Officer.

Responsibilities: 

  • Preparing, configuring, and installing ICT systems; 
  • Monitoring and maintaining systems; 
  • Troubleshooting of systems and hardware faults; 
  • Helpdesk support and resolve technical issues; 
  • User training and guidance; 
  • Liaising with systems/applications administrators; 
  • Preparing relevant documentation and reports; 
  • Assisting and providing technical support to business users; 
  • Proposing improvements to systems, processes and development tools; 
  • Assist in other tasks as directed. 

Requirements:  

  • Diploma related in IT;
  • Working experience in supporting and administering ICT software and hardware systems. 

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