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Retail Agent

Retail Agent

Job Title: Retail Agent
Contract Type: Permanent
Location: Malta
Industry:
Salary: Attractive
Reference: REF A: COMM01/2018
Job Published: May 04, 2018 14:53

Job Description

Resquirements:

  • O level standard of education;
  • EDCL certification or equivalent;
  • Fluency in written and spoken English;
  • Strong sales orientation;
  • Customer centric and eager to keep up to date with the latest trends in technology
  • Previous experience in working in a retail sales environment;
  • Smart and neat appearance;
  • Willing to work flexible hours on a roster basis, including weekends;

It is also desirable that candidates possess:

  • A valid driving licence;
  • Good organisational skills;
  • Excellent communication skills;
  • A pleasant, friendly and outgoing personality;

Main Duties:

  • Day to day handling of sales enquiries of the Company's products;
  • Working to achieve and exceed sales targets for the range of GO's products and services in line with the Company's business plans and policies;
  • Handling client accounts using the Company's POS, billing and customer care systems, dealing with cash and cheque receipts;
  • Providing assistance and a level of technical support to customers over the counter and on the phone;
  • Assume responsibility for all entries done which are related to customer information and the provisioning and or de-provisioning of services;
  • Assume responsibility for entries in the point of sale system and cash till and all required reconciliation, including stock items;
  • Ensure that all customer queries and complaints are attended to and resolved according to the Company's service levels;
  • Effectively contribute and ensure an exceptional customer experience within all outlets, in line with the Company's mission and policies;
  • Undertake training courses as and wen required to ensure in-depth knowledge of the systems and offering of the Company;
  • Participating at trade fairs, exhibitions and sales promotions, representing the Company and conducting sales and demonstrations of the Company's products and services;
  • Marketing, promoting and selling the Company's products and services and customer support, as well as other duties within the Company or any of its associated companies as directed from time to time
  • Performing any other tasks as directed from time to time by line management
 
*Dear Candidate, kindly note that this role is not managed by Castille. The client, in this case, is responsible to manage the application process. In case of any difficulties, feel free to contact brand@castilleresources.com, and we will direct your query to the relevant contact at this company.

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