Payments Team Leader
|Job Title:||Payments Team Leader|
|Job Published:||October 31, 2019 14:13|
As a Payments and Fraud Team Leader you are responsible for the smooth running of the Shift Lead team. The shift leaders are there to support not only our Payments & Fraud analysts but also handle external communication with payment providers and the support across the Payments & Fraud department. It is your responsibility to over see these tasks, ensure the team is working to the best of their abilities and to support and mentor your team to success. You will also get stuck in when needed on the teams tasks and help when they go through busy periods.
The main responsibilities include but are not limited to:
Conduct regular 1-2-1's with your team and liaise with HR when needed
Report to your manager with relevant information and trends regarding Payments & Fraud to be used when communicating with the wider business
Work together with the other Payments and Fraud Team Leaders in order to improve and maintain procedures within the Payments Team.
Raise any trends in escalations, denoting a possible generic issue with anything payment related
Ensuring that ongoing tech issues are monitored and that your team are following the process accordingly
Continuously manage, monitor and enable your team to do the best work possible
WHAT'S IN IT FOR ME?
You'll get the opportunity to work in an international environment at a fully digital company that is the market leader within the online gaming industry. By spinning multiple plates, you will always have your hands full. We promise you that you will learn a lot and that you will grow with us, both in your career and as a person. Working in one of the biggest online gaming companies in Malta, you will get first-hand experience on what it is that drives a successful company forward.
YOU'RE GOOD AT:
At least 1 year experience within a management role
At least 3 years experience in Payments & Fraud
High level of English, both verbal and written
Ability to create and maintain an effective and positive working environment
High level of organisation and time management
Speaks a multitude of languages including fluency English
Invested knowledge in iGaming
Knowledge of a wide variety of payment providers and processes
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