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Loan Administration Specialist - German Speaking

Job Title: Loan Administration Specialist - German Speaking
Contract Type: Permanent
Location: Malta
Salary: Attractive
Reference: 5677
Contact Name: Stefani Grech
Job Published: September 20, 2019 10:48

Job Description

A well established financial institution is seeking to employ a German Speaking Loan Administration Specialist.

Job Duties include:

  • Handling all customer inquiries regarding payments, customer billing problems, outstanding amounts and different debt repayments options in compliance with the Company's policies, procedures and regulations;
  • Initiating outbound and receiving inbound calls;
  • Provide clients with accurate information regarding the company’s products, services and payments;
  • Prepare notifications to insure secure payments, explain penalties, interests, deadlines and consequences for failure to comply;
  • Build a report with customers whilst addressing any issues related to customers’ loans.

Skills and Qualifications required:

  • Minimum Secondary education;
  • Previous experience in similar role will be considered and asset;
  • Able to read, write and speak fluent German;
  • Attention to derail, initiative and high standard of work;
  • Great communication skills.