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Loan Administration Specialist - German Speaking

  • Location

    Malta

  • Sector:

    Banking

  • Contract Type:

    Permanent

  • Salary:

    Attractive

  • Contact:

    Stefani Grech

  • Job Reference:

    5677

  • Published:

    about 1 month ago

  • Expiry:

    2019-10-25

  • Client Details:

    Castille

  • Consultant:

    Stefani Grech

  • Skills tags:

    Banking - Loans , German

A well established financial institution is seeking to employ a German Speaking Loan Administration Specialist.

Job Duties include:

  • Handling all customer inquiries regarding payments, customer billing problems, outstanding amounts and different debt repayments options in compliance with the Company's policies, procedures and regulations;
  • Initiating outbound and receiving inbound calls;
  • Provide clients with accurate information regarding the company’s products, services and payments;
  • Prepare notifications to insure secure payments, explain penalties, interests, deadlines and consequences for failure to comply;
  • Build a report with customers whilst addressing any issues related to customers’ loans.

Skills and Qualifications required:

  • Minimum Secondary education;
  • Previous experience in similar role will be considered and asset;
  • Able to read, write and speak fluent German;
  • Attention to derail, initiative and high standard of work;
  • Great communication skills.