Junior Technical Support
|Job Title:||Junior Technical Support|
|Contact Name:||Marianne Koessler|
|Job Published:||June 25, 2019 09:08|
A well-established IT Solutions firm is currently looking for a Junior Technical Support to join their team.
- Full on the job training will be provided,
- Support of career aspirations and personal development,
- New ideas are always encouraged and welcomed,
- Stable and strong international environment.
- Providing Level 1 support for corporate users on Microsoft Office applications and operational systems;
- Provide general desktop support, configuration of Windows applications, troubleshooting and repair of hardware and software systems;
- Liaising with Level 2 support team and IT consultants on core systems and operational infrastructure issues;
- Documenting internal systems and knowledge base articles.
- Minimum of 1 year experience in a similar position of troubleshooting and repairs;
- Reliability and punctuality;
- Enthusiasm and a positive attitude;
- Attention to detail;
- Comfortable working in a technical environment;
- Proficient in Microsoft Office applications and familiar with Windows operating systems;
- Fluency in English, good written and verbal communication skills;
- Basic knowledge covering up to ITILv3 Foundations and / or Microsoft MCP levels.
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