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Junior Technical Support

Job Title: Junior Technical Support
Contract Type: Permanent
Location: Malta
Industry:
Salary: Attractive
Reference: 5331
Contact Name: Marianne Koessler
Job Published: June 25, 2019 09:08

Job Description

A well-established IT Solutions firm is currently looking for a Junior Technical Support to join their team.  

On offer:  

  • Full on the job training will be provided,  
  • Support of career aspirations and personal development,  
  • New ideas are always encouraged and welcomed,  
  • Stable and strong international environment. 

Responsibilities:  

  • Providing Level 1 support for corporate users on Microsoft Office applications and operational systems; 
  • Provide general desktop support, configuration of Windows applications, troubleshooting and repair of hardware and software systems; 
  • Liaising with Level 2 support team and IT consultants on core systems and operational infrastructure issues; 
  • Documenting internal systems and knowledge base articles. 

Requirements:  

  • Minimum of 1 year experience in a similar position of troubleshooting and repairs; 
  • Reliability and punctuality; 
  • Enthusiasm and a positive attitude; 
  • Attention to detail; 
  • Comfortable working in a technical environment;  
  • Proficient in Microsoft Office applications and familiar with Windows operating systems; 
  • Fluency in English, good written and verbal communication skills; 
  • Basic knowledge covering up to ITILv3 Foundations and / or Microsoft MCP levels.

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