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Junior Claims Officer

Junior Claims Officer

Job Title: Junior Claims Officer
Contract Type: Permanent
Location: Swatar, Malta
Salary: €18,000- €20,000
Reference: 3006
Contact Name: Justina Zammit
Job Published: October 12, 2017 14:02

Job Description

A good opportunity with a brand who is a leading European legacy specialist with over 30 years of experience in the acquisition and management of insurance, along with reinsurance companies and portfolios in run-off. 

Main responsibilities

  • To review information received and scan documentation onto the claims system.
  • Timely process onto our claims system reserves and settlement requests as pending to enable the Claims adjusters in other offices to efficiently adjust the claims.
  • Follow at all times applicable client claims reserving philosophy and adhere to claims standards, including compliance to contractual delegated authorities service level agreements.
  • To liaise closely with relevant stakeholders throughout the claims lifecycle. For example, the policyholder, broker, Company’s Claims Adjuster and client’s Insurer.
  • Ensure claims management software is updated, accurate and reflects the ‘as at’ position of each claims file managed.
  • Adhere to adequate systems to support, assess and settle losses.
  • Follow procedures to record and document loss notifications and claims.
  • Ensure there no unreasonable delays in claims processing and settlements.
  • Follow controls to prevent fraudulent or duplicated losses.
  • Diarise advices, chase for updates, highlight aged reserves and balances for claims adjusters and assist in seeking to identify redundant reserves or aged balances.

Skills and experience

  • Good level of computer skills using Microsoft Excel and Word.
  • Attention to detail and accuracy of data and file records.
  • An “A” level standard of education or CII Qualifications.
  • A good command of the English language.