A well-established institution is seeking to employ an ICT Support Officer to support its growing operations.

Responsibilities:

Assisting in installing, inspecting and maintaining computers systems, IT infrastructure and network systems as required and in accordance with the policies and procedures,
Responding to enquiries regarding system operation from users, tracking of issues and solutions,
Performing daily system monitoring of servers and storages and responsible for managing backups and tape rotations,
Assisting in managing and maintaining windows and mail user accounts,
Assisting in the analysis, evaluation purchasing and implementation of IT hardware and software,
Maintenance of the website,
Maintaining and updating incident and service request logs,
Providing basic training to end-users when necessary,
ICT related administrative duties that include filing, record keeping and report writing.

The requirements:

A-level in ICT or a relevant recognized qualification in ICT at MQF level 4,
Be a good team player and be particularly organized, meticulous, demonstrate outstanding multi-tasking abilities,
ICT systems support administration experience in a similar role will be considered favorably,
Speak in Maltese and English.