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ICT Support Officer

Job Title: ICT Support Officer
Contract Type: Permanent
Location: Malta
Industry:
Salary: Attractive
Reference: 4897
Contact Name: Marianne Koessler
Job Published: March 13, 2019 15:02

Job Description

A well-established institution is seeking to employ an ICT Support Officer to support its growing operations.  

Responsibilities:  

  • Assisting in installing, inspecting and maintaining computers systems, IT infrastructure and network systems as required and in accordance with the policies and procedures, 
  • Responding to enquiries regarding system operation from users, tracking of issues and solutions, 
  • Performing daily system monitoring of servers and storages and responsible for managing backups and tape rotations,  
  • Assisting in managing and maintaining windows and mail user accounts, 
  • Assisting in the analysis, evaluation purchasing and implementation of IT hardware and software, 
  • Maintenance of the website, 
  • Maintaining and updating incident and service request logs, 
  • Providing basic training to end-users when necessary, 
  • ICT related administrative duties that include filing, record keeping and report writing. 

The requirements: 

  • A-level in ICT or a relevant recognized qualification in ICT at MQF level 4, 
  • Be a good team player and be particularly organized, meticulous, demonstrate outstanding multi-tasking abilities,  
  • ICT systems support administration experience in a similar role will be considered favorably, 
  • Speak in Maltese and English. 

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