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ICT Service Manager

Job Title: ICT Service Manager
Contract Type: Permanent
Location: Malta
Salary: €28,000 - €30,000
Reference: 5765
Contact Name: Daniel Genuis
Job Published: October 11, 2019 07:54

Job Description

An ICT Service Manager is required to join an established firm in the Public sector to coordinate the support team members & manage day-to-day operations.

Main responsibilities:

  • Provide guidance to members of the team by communicating job expectations; planning, monitoring, and appraising job results.
  • Mentoring the IT services support team leading, initiating, coordinating, and enforcing systems, policies, and procedures.
  • Monitors effectiveness of existing systems. Provides recommendations to Management for improved operations, systems, and ICT related equipment.
  • Ensures that all software and IT platforms are up to date on newest releases.
  • Timely communication and issue escalation ensuring appropriate and accurate visibility to all levels of stakeholders, including senior management team.

Job requirements:

  • A minimum of 2 years experience in ICT Administration, in possession of a valid Microsoft MCSA certification or in possession of a recognized qualification at MQF Level 6 in Computing with (1) years’ relevant work experience in ICT.

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