Connecting Linkedin...

W1siziisimnvbxbpbgvkx3rozw1lx2fzc2v0cy9jyxn0awxszs9qcgcvymfubmvyx2rlzmf1bhquanbnil1d

Client Services Officer

Client Services Officer

Job Title: Client Services Officer
Contract Type: Permanent
Location: Ebene, Mauritius, Mauritius
Industry:
Salary: Attractive
Reference: 3707
Contact Name: Hansley Sevathean
Job Published: April 26, 2018 11:49

Job Description

One of the largest financial services groups, operating in 20 countries across Africa is looking for a Client Services Officer. He/she will have to support a portfolio of Relationship Managers and their client portfolio sources, prepares and pools research on clients, clients’ industries and potential transactions for them.

Responsibilities:

  • Support a portfolio of Relationship Managers and their client portfolio sources, prepares and pools research on clients
  • Carry out general admin issues relating to clients including obtaining preferential   rates on deposits or FX and communicating same back to client
  • Monitor excesses daily and follows up with RM and product houses
  • Responsible for monitoring the quality of the information in and updating relevant bank systems
  • Release of payments also properly authorised where applicable
  • Prepare Loan Repayment Schedule
  • Assist RM in the calculation of ROE/Pricing and the monitoring of Limits, utilization of facilities
  • Engage the RM and clients where documents are not in order, including queries relating to KYC in accordance with the Banks policies
  • Complete blacklist and world check verification
  • Authenticate documents
  • Engage internal stakeholders to facilitate account opening
  • Discuss client service improvements with manager and RM
  • Maintain confidentiality of client information at all times

Qualifications:

  • Degree holder in relevant field
  • Minimum of 2 years relevant working experience