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Client Relations Officer - Front Office

Job Title: Client Relations Officer - Front Office
Contract Type: Permanent
Location: Malta
Industry:
Reference: SPK-1643
Job Published: August 20, 2019 15:44

Job Description

CLIENT RELATIONS OFFICER - ACCOUNT OPENING DEPARTMENT - FRONT OFFICE
Full time/Indefinite

Main Duties:

  • Collaborating with introducers of Business for the purpose of considering Bank Account applications of Corporate Entities and/or Fund Structures
  • Assessment of a Customer Profile against the Bank’s Customer’s acceptance guidelines
  • Coordination with Introducers of Business to collect due diligence documents needed to open a Bank Account
  • Liaising with other departments to collect KYC and other documents required to process an account opening application
  • Customer relationship management – assisting customers with general queries and/or directing their queries to the relevant department within the Bank  

Qualifications / Requirements:

  • Knowledge of Customer On-boarding KYC and Corporate and Fund Structures will be considered an asset
  • Relevant recognized qualification(s) will be considered and asset
  • Fluent in English
  • Must possess excellent verbal and written communication skills
  • Positive personality to work with customers
  • Must have an eye for details

*Dear Candidate, kindly note that this role is not managed by Castille. The Client is responsible to manage the application process. In case of any difficulties, feel free to contact brand@castilleresources.com, and we will direct your query to the relevant contact.