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Client Relations Officer

A well established banking institution is seeking to employ a Client Relations Officer for their growing operations in Malta

Job duties include:

  • Examine and explore available resolutions or implement alternative solutions
  • Provide client training on the various internal systems, platforms and procedures
  • Perform network and system monitoring to ensure internal systems are operational at all times
  • Work with internal stakeholders should potential faults or errors occur
  • Update CRM system

Requirements:

  • Have a minimum of one year experience in similar Banking, Finance or Technology role within a corporate and international environment
  • Possess excellent written & oral English
  • Be computer literate - Intermediate Microsoft Excel is a must
  • Be customer focused, very detail oriented and possess the ability to multitask

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