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Chargebacks Officer

Job Title: Chargebacks Officer
Contract Type: Permanent
Location: Malta
Reference: 2017-1117
Job Published: February 08, 2018 13:42

Job Description

Chargebacks Officer


Credorax Bank Ltd is an established payment services provider and card payments acquirer specializing in tailor made solutions for ecommerce transaction processing. The company is now seeking to recruit a Chargebacks Officer to strengthen its well established team to support and complement the ever growing client base.     


  • Collect data and prepare replies to incoming requests
  • Process data and documentation, liaise internally and update internal systems
  • Process requests in a timely manner as per company and card scheme deadlines
  • Work in close contact with and assisting Chargeback Analysts
  • Prepare summary reports as requested
  • Other generic duties as need be from time to time


  • Be willing to learn the Card Scheme Industry
  • Have a keen interest in dispute resolution
  • Have at least A-Level education level, preferably qualified in Banking, Commerce, Business and Computing
  • Be highly motivated and have good problem solving and analytical skills
  • Be meticulous, able to work on own initiative with excellent attention to detail
  • Be able to communicate clearly and concisely to both management and other colleagues

*Dear Candidate, kindly note that this role is not managed by Castille. The client, in this case, is responsible to manage the application process. In case of any difficulties, feel free to contact, and we will direct your query to the relevant contact at this company.

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