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Casino Coordinator

  • Location

    Malta

  • Sector:

    Igaming

  • Contract Type:

    Permanent

  • Job Reference:

    BTSN-2110-1004

  • Published:

    23 days ago

  • Expiry:

    2019-12-20

  • Client Details:

    Betsson

  • Skills tags:

    Tech

THE WOW:

The UK & Ireland team is now looking for a Casino Coordinator to join our dynamic casino team in Malta.

As a casino coordinator, you will be executing daily Casino operations task in following guidelines and deadlines and analysing results, as well as executing full cycle of new games.

You will be conducting analysis of competitor activity, supported devices, promotions and positioning as well as new product features and promo tools..

This person will report to the Casino Manager for UK & Ireland.

WHAT'S IN IT FOR YOU:

Much like riding a rollercoaster, sometimes life at Betsson can be lightning fast with twists and turns but always FUN! We recognise it may not be for the faint-hearted, but if you’re a go-getter, initiator and adrenaline junkie, always striving to push the boundaries and challenge yourself, then you’ll fit right in.

A FLAVOUR OF WHAT YOU'LL BE DOING:

  • Manage the game release process by liaising with gaming providers, regulators, audit labs and internal technical teams.

  • Ensure that the casino portfolio is up to date and competitive in the markets of responsibility.

  • Communicate upcoming game releases, new product features and promotions to different stakeholders in the organization.

  • Support Casino Manager with creating and executing innovative plans for specific markets and brands.

  • Assist and follow up with the Customer Support team on any casino queries or issues that may arise.

  • Constant evaluation of games performance to improve efficiency and revenues.

  • Evaluate casinos across devices, brands and markets to ensure the best possible user experience.

  • Need to be knowledgeable, stay up to date with industry updates, all relevant regulations, and ensure that our games offering and relationship with the supplier stays compliant.

  • Regular monitoring of our key user experience flows, issue/bug escalation and follow up until resolution or backlog addition.

YOU ARE GOOD AT:

  • Must have at least 2 years’ experience in an iGaming role preferably in UK & Ire markets.

  • Demonstrated that you are organised with a great attention to details.

  • Excellent knowledge of online casino customers is essential.

  • You have excellent communication, teamwork and interpersonal skills.

  • Ability to manage vertically and laterally in a complex organization.

  • Must be fluent in English.