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Application Support Officer

Job Title: Application Support Officer
Contract Type: Permanent
Location: Malta
Industry:
Salary: 24 000-28 000
Reference: 5871
Contact Name: Marianne Koessler
Job Published: November 06, 2019 13:45

Job Description

Well-established company in the banking field is looking for an Application Support Officer. The Application Support Officer is responsible for installing, troubleshooting, testing and providing support on the bank’s applications. 

Responsibilities: 

  • Responsible for various application server setups, maintenance and troubleshooting; 
  • Coordinating application deployments with suppliers; 
  • Building test cases and perform testing on different application systems; 
  • Support roll-outs of new applications; 
  • Identify recurring application issues and ensure a permanent solution; 
  • Communication with end users, provide end user support and education; 
  • Prioritise and manage multiple open cases at one time; 
  • Document new setups and procedures; 
  • Undergo staff training as required by the bank.  

Requirements: 

  • Bachelor's degree/ Diploma in IT or IT certifications; 
  • Minimum 1 years' experience in a similar role; 
  • Experience in application testing and building test cases; 
  • Good trouble shooting, capable of analyzing a problem and finding a long-term working solution; 
  • Scripting in SQL would be considered an asset. 

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