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Application Specialist

Application Specialist

Job Title: Application Specialist
Contract Type: Permanent
Location: Mauritius
Industry:
ICT
Salary: Attractive Package
Reference: 2703
Contact Name: Deeya Bheeroo-Hulloowan
Job Published: August 25, 2017 13:18

Job Description

A global human capital management software company is looking for an Application Specialist to join their team. The Software Engineer will have to ensure the delivery of quality software solutions via development, testing or support activities.  

Main Responsibilities:

  •  Apply technical knowledge, skills and expertise to provide development, testing or support service to clients and customers
  • Achieve delivery of core/customized products in accordance with agreed schedules, procedures and standards Conduct peer reviews
  • Provide effective team collaboration
  • Accurate recording of time, effort and schedule related activities via trackers Provide good communication skills to achieve excellent customer service
  • Escalate to Team Lead and/or Lead Engineer if needed, on risks/issues identified which impact project delivery schedules
  • Take ownership and do follow up on project/s assigned Use logic and reasoning to identify strengths and weaknesses of alternative solutions, conclusions or approaches to problems
  • Seek and respond to development feedback  
  • Supervisory Responsibilities: Supervision of other personnel is not required in this position. 

 
Competencies:

  • To perform the job successfully, an individual should demonstrate the following competencies (for development, testing or support as appropriate):   Support
  • Work efficiently on support tasks Drive to ensure responsiveness and resolution time targets are met.
  • Analyze and prioritize incidents/change requests, ensuring that the incident/change request process are being followed
  • Ensures documentation/log completeness Support business users 
  • Understand support framework as applied in a development center

Education / Experience:

  • Diploma or Degree holder in IT.
  • At least 1-2 years experience in software development, testing or support environment. 
  • Knowledge of process methodology  
  • Knowledge of software development concepts and lifecycles
  • Good analytical and problem solving skills 

Interested candidates are invited to contact Deeya on mauritius@castilleresources.com.