Loading

Connecting Linkedin...

Banner Default Image

Site Operations Support Engineer

  • Location

    Malta

  • Sector:

    Financial Services

  • Salary:

    Attractive Salary

  • Contact:

    Marianne Koessler

  • Job Reference:

    6711

  • Published:

    19 days ago

  • Expiry:

    2020-08-28

  • Client Details:

    Castille

  • Consultant:

    Marianne Koessler

An e-money licensed entity and a payments provider is currently looking for a Site Operations Support Engineer to join the team. 

Responsibilities: 

  • Troubleshoot day-to-day issues with application systems and integrated parties and provide support to customers and Service Desk using CRM?tools 
  • Maintain operations and administer proprietary and ancillary systems to meet all SLAs relating to system performance and?uptime 
  • Quickly assess an issue and provide clients with short and long-term courses?of?action 
  • Contribute to all the release processes for all services focusing on reliability and agility 
  • Form part of the on-call technical support?team 
  • Manage and prioritise incidents as they occur 
  • Improve current tools?that are used to facilitate system monitoring, identification, problem solving 
  • Aid in automating release processes of all systems, using tools like?Rundeck, Ansible and Puppet  
  • Maintain the automated monitoring at all levels: Hardware, networking, virtualisation, operating systems, databases, and all applications, on dedicated hardware or cloud, using tools such as Zabbix  
  • Prepare documentation for tools and processes 

Requirements: 

  • B.Sc. in ICT or equivalent qualification or a minimum of?2?years of experience in a similar?role 
  • Strong working knowledge of MySQL, Linux and Web?Applications 
  • A can-do attitude and willingness to?learn 
  • Experience with tools used for cloud provisioning, configuration management, application deployment, continuous delivery, intra-service orchestration and infrastructure?management is considered an asset 
  • Experience in the financial industry, including knowledge on PCI-DSS is considered an asset