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Site Operations Support Engineer

  • Location


  • Sector:

    Financial Services

  • Salary:

    Attractive Salary

  • Contact:

    Marianne Koessler

  • Job Reference:


  • Published:

    10 months ago

  • Expiry:


  • Client Details:


  • Liquid error: internal

Unfortunately this job has now expired. However you can view all of our Live jobs here.

An e-money licensed entity and a payments provider is currently looking for a Site Operations Support Engineer to join the team. 


  • Troubleshoot day-to-day issues with application systems and integrated parties and provide support to customers and Service Desk using CRM tools 
  • Maintain operations and administer proprietary and ancillary systems to meet all SLAs relating to system performance and uptime 
  • Quickly assess an issue and provide clients with short and long-term courses of action 
  • Contribute to all the release processes for all services focusing on reliability and agility 
  • Form part of the on-call technical support team 
  • Manage and prioritise incidents as they occur 
  • Improve current tools?that are used to facilitate system monitoring, identification, problem solving 
  • Aid in automating release processes of all systems, using tools like Rundeck, Ansible and Puppet  
  • Maintain the automated monitoring at all levels: Hardware, networking, virtualisation, operating systems, databases, and all applications, on dedicated hardware or cloud, using tools such as Zabbix  
  • Prepare documentation for tools and processes 


  • B.Sc. in ICT or equivalent qualification,
  • Minimum of 2 years of experience in a similar role,
  • Strong working knowledge of MySQL, Linux and Web Applications,
  • Experience with tools used for cloud provisioning, configuration management, application deployment, continuous delivery, intra-service orchestration and infrastructure management is considered an asset,
  • Experience in the financial industry, including knowledge on PCI-DSS is considered an asset.