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Senior Product Owner

  • Location

    Malta

  • Sector:

    Financial Services

  • Salary:

    Attractive

  • Contact:

    Veronique Amaira

  • Job Reference:

    8434

  • Published:

    19 days ago

  • Expiry:

    2021-08-13

  • Client Details:

    Castille

  • Consultant:

    Veronique Amaira

  • Skills tags:

    Agile , Product Owner

Senior Product owner required to join an established firm in financial services in Malta with offices in Europe 

Main Responsibilities: 

  • Product ownership for customer facing channels, with the mandate to prioritise scope of functions/features with emphasis on customer experience optimisation 
  • Maintaining an optimisation plan which aims to achieve continuous product improvement 
  • Making sure that there is efficient communication with all relevant stakeholders within the firm in relation to product planning and delivery 
  • Documenting business and functional specifications and working closely with counterparts in the technology team for the refinement of the same 
  • Gaining an in-depth understanding of customer needs and steering product enhancements accordingly 
  • Delivering ideas and monitoring of market benchmarks 

Skills and experience required: 

  • Previous experience in product management/ownership, with a focus on customer channels and customer experience 
  • Experience owning and delivering product initiatives from start to finish 
  • Experience in customer journey mapping and analysis, and the ability to draw insight and action from customer feedback 
  • Experience working within an Agile environment