9 days ago
Malta Financial Services Authority
About Programme Management and Quality Assurance
The Programme Management & Quality Assurance office is responsible for the setting up of a single, centralised framework, designed to ensure the implementation and delivery of key organisational projects and other change initiatives within the Authority. Programme Management is responsible to define best practice within the Authority and aims to standardize quality assurance and change management activities thus introducing economies of repetition in the execution of projects. The Programme Management team is key towards ensuring the completion of projects within scope, budgets and in the established time-frames.
Ownership of execution and delivery of one or multiple projects ranging from large strategic projects to smaller tactical initiatives as assigned by the Head of PMQ or deputy;
Act as front-line team player within a centralised PMQ framework;
Understand stakeholders' requests and provide on-going support through the project lifecycle ensuring that any decisions made will have a measurable impact on demand capacity and contingency planning of the Authority;
Define project scope, determine project milestones and provide budget justification;
Act as a central point of contact to internal and external project stakeholders to ensure compliance with agreed project deliverables;
Ensure strict adherence to the MFSA's project and programme management methodologies;
Administer Change Control and that MFSA procurement procedures are adhered to;
Take responsibility of the overall progress of project execution with strict adherence to SLAs and agreed timelines;
Understand stakeholders' requests and provide on-going support through the project lifecycle ensuring that any decisions made will have a measurable impact on and demand capacity and contingency planning of the Authority;
Partner with Project Stakeholders in project planning and preparation for status meetings;
Take responsibility of the overall progress of project execution with strict adherence to agreed timelines and ensure timely compilation of project reporting;
Maintain an accurate and unbiased reflection of project related risks and ensure timely escalation;
Perform any other related duties that may be assigned by the function's Management from time to time.
The role may require participation in off-site duties in order to attend meetings with external consultants or software vendors. Role may also call for duties outside office hours in order to tend to critical issues or recover impacted schedules so as to ensure adherence to SLAs.
We are looking for candidates with solid academic background in business, IT and/or change management or an equivalent professional qualification.
The role calls for an academic qualification in a relevant field of study at National Qualification Framework Level 6 or better, duly certified by the Malta Qualifications Recognition Information Centre (MQRIC) or a widely recognised professional qualification at a comparable level.
You will also possess a minimum of five (5) years working experience in a Project Management environment as well as demonstrable management skills with a proven track record to lead a team.
If you do not have the necessary academic or professional qualifications but you have at least ten (10) years of relevant experience, we would still be interested in speaking with you.
Knowledge, Skills and Experience Required
Must be proficient in business modelling, business process improvements techniques, change implementation and planning, data analysis, organizational design, requirements definition, stakeholder relationship management and system design;
Must be proficient with methods and techniques for preparing statements of requirements both orally and in writing;
Must exhibit strong documentation skills and should have a good knowledge of the MFSA in terms of its core objectives and strategic goals;
Must be familiar with standards associated with IT practice nationally and internationally;
Must demonstrate a strong awareness of the uses of IT within the financial services industry;
Must be able to facilitate remote and face to face meetings;
Must have good negotiation skills;
Must be able to communicate with various team members in an effective manner;
Must be a team player and actively promote team spirit;
Must have strong written and oral communication skills;
Must be accurate and systematic in doing work;
Preferably should have a good knowledge of the financial services industry.