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Personal Lines - Team Leader (Insurance)

  • Location


  • Sector:


  • Salary:

    €25,000 - €27,000

  • Contact:

    Tijana Tufek

  • Job Reference:


  • Published:

    6 months ago

  • Expiry:


  • Client Details:


  • Consultant:

    Tijana Tufek

  • Skills tags:


Unfortunately this job has now expired. However you can view all of our Live jobs here.

Well established international insurance company is seeking to employ an experienced individual to lead the team in the Personal Lines Unit.

Job duties include:
  • Assist management on underwriting policy and practices.
  • Respond to internal and external client queries in person, by phone e-mail or fax.  
  • Prepare quotes and issue new policies and renewals within established limits and according to documented procedures.
  • Input data into the underwriting software system.
  • Perform any other duties as assigned by the Chief Executive - Europe, Senior management or the Core team.
  • Supervise and assist team members with day-to-day activities.
  • Responsible for Performance management, staff training and development of the personal lines team.
  • Make underwriting decisions to attract new or retain existing business.
  • Deliver a high level of customer service to clients and introducers/intermediaries during face-to-face contact, on the telephone and by email. 
  • Liaise with clients, introducers/intermediaries, claims unit and/or underwriting regarding clients’ claims or clients’ insurance needs.
  • Liaise with, assist Finance Department with direct, and introducers/intermediaries queries.
  • Collect premium payments for all Personal Lines clients.  Deal with daily cash income from clients and equally balance the entries by the end of each day.
  • Encourage cross selling of products.
  • Chase clients and introducers/intermediaries for renewals and make appropriate notes on the underwriting system.

Skills and Qualifications required:

  • 3 years previous experience within the insurance industry
  • Willingness to progress toward relevant professional designations (e.g., ACII, etc.)
  • Computer literate.
  • Mathematical ability
  • Good verbal and written communication skills
  • Fluent in English
  • Fluency in Maltese shall be seen as a strong advantage
  • Working Knowledge of Insurance products policies, procedures, clients and markets.

Additional Benefits:

  • Bonus up to 10%
  • Life Insurance + Health Insurance