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Operations Manager

  • Location

    Malta

  • Sector:

    Hospitality

  • Salary:

    Very attractive package offered

  • Contact:

    Tijana Tufek

  • Job Reference:

    7145

  • Published:

    20 days ago

  • Expiry:

    2020-10-31

  • Client Details:

    Castille

  • Consultant:

    Tijana Tufek

A well established international health services provider is seeking to employ an Operations Manager for one of it's local establishments.

Candidates should we willing to work full time in Gozo, managing efficiently and effectively contractors and in-house staff in delivering general services.

Job duties include:

  • The management and control of the soft service operation to the agreed specification and to the agreed performance, qualitative and financial targets
  • To provide leadership, be a role model and provide direction to the delivery teams
  • Developing, performance standards, key performance indicators, SOPs, forms and checklists
  • Develop and maintain quality control functions on all services provided by the department
  • Develop systems and procedures to ensure all operations are done in a traceable manner
  • Ensures all operations are done in accordance to licensing requirements, insurance requirements and established standards
  • Training and managing staff and supervisors on relevant SOPs
  • Drafting and management of 3rd party service, supplies and works contracts
  • Ensures operations are done in accordance to health and safety requirements
  • Manages waste in a safe and suitable manner in respect of standing regulations and the environment
  • To review and approve contractor submittals, resolve issues arising and ensure compliance with contract requirements
  • Comply with Company and statutory regulations relating to safe systems of work, health and safety, hygiene, cleanliness, fire and hazardous substances
  • Oversee day to day running of site soft services
  • Continued improvement across all aspects of soft services through innovation and efficiencies
  • Understanding of the importance to managing a site and the services provided including the ability to calculate the rewards and penalties of meeting / not meeting KPIs
  • Ensure 3rd party contracts are being delivered in a cost effective way
  • Assume full responsibility for the management of soft services
  • Compliance, environmental, health and safety and risk management
  • Awareness of any specific hazards at the workplace and training of staff
  • Management of all non-clinical operations such as: cleaning, laundry, security and surveillance, fleet and courier, catering, clerical and front desk, Telephone operators, Pest control services, Landscaping, gardening, grounds, Parking, Signage and way-finding, Vending / drinking water services, Accommodation

Skills and Qualifications required:

  • Hold a Management, Hospitality or Engineering qualification
  • Experience in Facilities Management is considered as an asset