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Junior IT Officer

  • Location


  • Sector:

    Software Development

  • Contract Type:


  • Salary:


  • Contact:

    Marianne Koessler

  • Job Reference:


  • Published:

    12 months ago

  • Expiry:

    30 Jun 00:00

  • Client Details:


  • Consultant:

    Marianne Koessler

Unfortunately this job has now expired. However you can view all of our Live jobs here.

Dynamic and fast-growing company in the technology field is looking for a Junior IT Officer.  

On offer:   

  • Opportunity to join a team of talented IT professionals, in a friendly and supporting environment, 
  • Health insurance, social events, team-building activities, flexi-time, food & drinks at the office and free parking, among other benefits offered. 


  • Provide 1st line support for local and remote end-users, resolving IT related technical issues and providing assistance for Windows OS and related software applications  
  • Install, deploy and maintain IT equipment including laptops, desktops, phones, mobile devices, peripherals and setup of IT equipment on user’s desks; 
  • Take on daily queries from internal users answering IT related questions and resolve problems related with IT software and services; 
  • Track all IT end user related requests within the Internal Service desk ticketing system; 
  • On-boarding and off-boarding users including identity and access management; 
  • Responsible to liaise with 3rd party IT vendors to procure, maintain and securely recycle Internal IT equipment; 
  • Maintain documentation and inventory of Internal IT systems; 
  • Provide basic IT induction training to end users; 
  • The potential to assist with Internal IT systems administration, including systems monitoring, patch management and backups; 
  • Perform additional duties and assignments as required in support of internal IT systems; 
  • Participate in an on-call schedule where our internal user base can reach out outside of office hours.  


  • 0 – 2 years experience in technical support, QA, or and existing helpdesk associate,
  • Strong customer service orientation; 
  • Good analytical and problem-solving abilities; 
  • Knowledge of PC hardware and software application maintenance and troubleshooting; 
  • Basic knowledge of LAN/WAN technologies and telecommunications including DNS, DHCP, WIFI access points and networks; 
  • Passionate about IT in general and eager to experiment and learn new technologies. 


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