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A fast growing company in the financial services market is looking for an IT TechOps. The successful candidate will join the IT department of the company and report to the IT Manager.
Responsibilities
Monitor incident levels and take steps to reduce incidence
Improve IT services usability and reliability
Monitor, maintain and report on strategic IT services
Assist in the identification and implementation of improvement opportunities
Maintain relevant inventories and ensure timely upgrades and provisioning
Extended support coverage
Requirements
A minimum of advanced diploma in IT or equivalent knowledge and experience
Two years experience in a similar role
A good understanding of service desk software
A good understanding of Office 365 and Active Directory
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