Customer Relations Officer

An international bank is seeking to recruit a Customer Relations Officer to form part of their Customer Support Team.

Responsibilities:

• Collaborating with Applicants and Introducers of Business while also assisting customers with general queries.
• General relationship management with customers and client research through various media.
• Assist in the redaction and maintenance of processes and procedures.
• Perform operational tasks required for the general set-up of existing accounts.

Requirements:

• Bachelor’s Degree in Banking and Finance or a relevant qualification.
• Previous experience within a similar role will be considered an asset.
• Excellent verbal and written communication skills in English.
• Have a good knowledge of IT.
• Be an efficient team player with a can do attitude.