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Core Solutions Senior Engineer

A leading company providing enhanced network security is looking for a Core Solutions Senior Engineer.

  • Provide assistance with and take ownership of tasks related to deployment management, integration support, vendor operation & support management, service asset configuration & tracking service restoration, technical support, operational design, and SLA/KPI management 
  • Provide 2nd/3rd line support
  • Provide assistance with the definition of specifications and architecture design of solutions to be installed or updated
  • Coordinate with vendors, service providers and internal resources 
  • Ensure continuous alignment and delivery of key functional and non-functional requirements of the solution
  • Plan, organise, and manage the performance of the Solution Delivery process and where necessary initiate corrective actions to cover shortfalls in performance and delivery capability
  • Coordinate with stakeholders to ensure solutions, interventions, and issues are addressed at the required standard and within the agreed SLAs
  • Provide assistance in establishing realistic estimates for project delivery while ensuring that resources are utilised in the most efficient way
  • Travel may be required
  • 3 years experience working in a similar role
  • Exposure and troubleshooting experience with A2P & P2A Gateways, SMSCs, and STPs
  • Cloud design, integration and operations for AWS, Azure, and VMware private clouds
  • Hands on experience with Linux SCTP & SMPP including network tracing tools
  • Experience with protocols such as Sigtran/MAP & SMPP are considered as an asset
  • Troubleshooting skills with ESXi, Linux, TCP/IP, SCTP, RabbitMQ, Redis, PostGreSql/MySQL, Cisco & Fortigate L3 Switches & Firewalls
  • Good command of English language