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Client Relationship Officer (Operations)

Client Relationship Officer (Operations) is being sought by a leading fund administrator and corporate service provider. The role reports to the Relationship Manager.

Responsibilities:
  • Liaising with clients, client representatives, client employees including crew, as well as suppliers and other external support persons 

  • Liaising and assisting different departments within the company 

  • Assisting the Client Relationship Manager with client duties, including promoting and following up on client meetings, team meetings, preparation of various documents, review of work including filing, timesheets, etc 

  • Receiving, reviewing and processing client instructions on a daily basis 

  • Assisting with all banking processes including the opening, closing and operation of client bank accounts, and obtaining credit cards 

  • Vetting of invoices, Processing bank instructions (including daily payments) 

  • Provide banks with the required supporting documents on the transactions executed, Monitoring of bank accounts, Obtain due diligence on incoming funds and Monitoring the loan balances against the loan agreements and repayments 

  • Assisting the company's Compliance Department with the transaction monitoring Collating and distributing mail received, Downloading bank statements 

  • Assisting with drafting of charter agreements, monitor funding and ensure that the respective VAT is paid and Assisting the company's Accounts Department with obtaining the client signatures on audit 

  • Assisting the Client Relationship Manager with client entities and their business, be it leasing, chartering or merely holding 

  • Liaising with banks on various aspects 

Requirements:

  • At least 2 years relevant experience within a CSP or similar organisations 

  • Minimum A'Level standard of Education and relevant courses on applicable Maltese legislation 

  • Collaborative team-player with experience of working in a dynamic organisation  

  • Hands-on and with attention to detail having a positive attitude towards solving problems  

  • Good communication skills  

  • Ability to think outside the box and to be pro-active  

  • Culturally sensitive and experienced in dealing with multiple nationalities, business cultures  

  • Ability to deal with change and to take initiative 

  • Preference will be given to candidates who possess a qualification in Business Management or Banking & Finance

Benefits:

  • Flexible Hours (Mon – Fri) 
  • Hybrid Hours (after probation)
  • Yearly Performance Bonus
  • Food provided on a weekly basis