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Client Relationship Manager (Payments)

  • Location

    Gibraltar

  • Sector:

    Payment

  • Salary:

    Attractive

  • Contact:

    Stefani Grech

  • Job Reference:

    8165

  • Published:

    23 days ago

  • Expiry:

    2021-06-25

  • Client Details:

    Castille

  • Consultant:

    Stefani Grech

  • Skills tags:

    Client Relations , Payments

Experts in the field of payments offering innovative and flexible European BIN Sponsorship and modular payment solutions are looking for a Client Relationship Manager to strengthen their growing team.

Responsibilities:
  • Act as primary point of contact during the onboarding of new Program Managers and partners
  • Act as the primary liaison for Program Manager escalations and know when to seek support from relevant stakeholders
  • Assist in the ongoing development of existing programs, to promote growth of the portfolio and increased revenue
  • Support our sponsored processors and card bureaus, during projects
  • Monitor the accurate/timely billing of programs and credit control with monthly invoices
  • Working closely with all stakeholders in Project meetings, including quarterly, mid and post implementation reviews
  • Conversant with latest product and regulatory developments within the payments industry
  • Occasional overseas travel and entertaining clients out of work hours maybe required
Requirements:
  • An undergraduate degree or an equivalent combination of training and experience
  • A minimum of 2 years project, relationship management or administration experience
  • Prepaid card experience a plus
  • Strong working knowledge of project management
  • Proficient in MS Office Suite
  • Problem solving skills, team player and self-starter with attention to detail