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Client Relations Officer

  • Location

    Malta

  • Sector:

    Payment

  • Contract Type:

    Permanent

  • Salary:

    Attractive

  • Contact:

    Stefani Grech

  • Job Reference:

    5371

  • Published:

    9 months ago

  • Expiry:

    16 Sep 00:00

  • Client Details:

    Castille

  • Consultant:

    Stefani Grech

A well established banking institution is seeking to employ a Client Relations Officer for their growing operations in Malta

Job duties include:

  • Examine and explore available resolutions or implement alternative solutions
  • Provide client training on the various internal systems, platforms and procedures
  • Perform network and system monitoring to ensure internal systems are operational at all times
  • Work with internal stakeholders should potential faults or errors occur
  • Update CRM system

Requirements:

  • Have a minimum of one year experience in similar Banking, Finance or Technology role within a corporate and international environment
  • Possess excellent written & oral English
  • Be computer literate - Intermediate Microsoft Excel is a must
  • Be customer focused, very detail oriented and possess the ability to multitask

This position involves working on shift basis, meaning you may be requested to work on weekends or public holidays. Extra shift allowance is being offered over and above the basic salary.

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