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Client Relations Officer

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A global financial services third party administrator is currently seeking a Client Relations Officer to join their local team. Having offices in America, Europe and the Middle East, the chosen candidate will have the opportunity of working for a global organisation gaining invaluable experience and exposure. The role requires candidates to work on shift basis.

Chosen candidate will be responsible for the daily processing of documentation from various external clients, advisers and vendors and providing high quality service to achieve maximum customer satisfaction within the parameters of the specified SLAs.

Further responsibilities include:

  • Ensuring the process or documentation is compliant with applicable rules, policies, or other requirements;
  • Performing required quality control checks;
  • Preparing reports as required;
  • Assisting co-workers during peak volumes and on special projects.

Applicants should have previous experience working in a similar role and have A ‘level standard of education. Chosen candidate will be working on shift basis. Working hours can be anywhere between 7am and 11pm (but still within the 40 hour week)

If interested apply online. For more information e-mail Simon on finance@castilleresources.com