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Claims Handler ( French Speaking )

  • Location


  • Sector:


  • Salary:

    25,000 - 30, 000 Euro

  • Contact:

    Tijana Tufek

  • Job Reference:


  • Published:

    22 days ago

  • Expiry:


  • Client Details:


  • Consultant:

    Tijana Tufek

An international insurance company is seeking to employ a Claims Handler for its Malta Office. The successful candidate will be reporting directly to the Chief Operating Officer and form part of a growing and dynamic team.

Job duties include:
  • Administer claims ensuring that both agreed turnaround targets and quality targets are met
  • Take responsibility for Claims workload assigned
  • Take responsibility for claim decision making respecting own individual level of authority
  • Identify and communicate any requirements to our clients and sales partners in an effective manner
  • Handle telephone calls regarding claims with service providers, sales partners solving problems swiftly and preventing unnecessary delays
  • Continually review and action Claims on a daily basis
  • Complete work in a timely and efficient manner
  • Adhere to Claims procedures and processes, propose changes and solution to improve them
  • Ensure accuracy in all written correspondence to clients and sales intermediaries
  • Ensure the integrity of the claims process and system data
  • Contribute to the team’s service delivery goals by achieving personal targets for effectiveness and quality.
  • Liaise with colleagues as well as with other internal departments and external parties 
  • Keep up-to-date on technical aspects of the job - products, procedures and compliance issue
Skills and Qualifications required:
  • Language Skills: Fluent in French and English - Written and conversational
  • Knowledge of Insurance claim assessment and decision trees
  • Knowledge/Interest in Medical investigations and common medical terms