Account Manager

Dynamic and fast-growing company is looking for an Account Manager.  

Main responsibilities:  

• Ensure customer success and satisfaction and deliver exceptional customer support on a day-to-day basis 
• Identify and develop upsells and cross-sells opportunities 
• Forecast and track account metrics 
• Prepare proposals and contracts 
• Identify and develop new business leads 
• Act as the primary point of contact for client accounts in your portfolio 
• Onboard accounts and build long-term relationships 
• Coordinate the timely and successful delivery web solutions 
• Liaise between client accounts and internal teams 
• Communicate clearly project progress to internal and external stakeholders 

Requirements:  

• Have minimum 2 years’ experiences in a customer-facing environment 
• A qualification in management, business, marketing, ICT or related fields 
• Experience with CRM/BPM software 
• Proficient in Microsoft Office and/or Google Workspace applications 
• Knowledge of WordPress or similar Content Management Systems 
• Aptitude for sales