In-house Investigations: Skills and Best Practice
8.30am until 1.00pm
Online Course (Live Session)
A reliable and competent investigations’ capability is critical to an organisation. Poor investigations damage company reputations and cost fortunes in legal costs when they go wrong. Common problems are slip-shod investigations policies and delegations, ‘presumption bias’ and a general lack of quality investigation skills.
Therefore, we present a focused and productive program in investigations skills and reporting; designed to equip and support all managers and non-dedicated investigators in contexts of investigating compliance breaches and/or any type of misconduct.
Participants will learn:
To avoid the common pitfalls in investigations
New skills in assessing insider-threats from those familiar with the organisation’s systems and to what levels
To respond to misconduct complaints / grievances appropriately and supportively
How to appraise information and extract applicable evidence. Fact-checking and ‘measuring’ liability objectively
Excellent (compliance) investigations case management (including GDPR)
How to ‘measure’ liability and set out quality reports to support decision makers
1) Investigation: Definitions, conceptual thinking, ethics and objectivity
2) Using investigations tools to screen information briskly and efficiently
3) Off the fence! Overcoming political barriers to investigation
4) Which specialist personnel pose which kinds of threats?
‘Complex’ investigations and players (‘coded responses’ ‘numbers people’, corporate bluffers and bullies) which key psychology or personality or management styles apply?
5) Investigating misconduct
6) Evidence: applying a practical corporate approach.
7) “Witness Care” (including whistleblower disclosures)
8) Strategic delegation and case management
Trainer: Ian Ross (Director, Compliance & Training, Detecta E.U.S.)
Accredited Counter Fraud Specialist
‘Listed expert' Cour pénale internationale (The International Court of Justice (The Hague)
International Advisory Group Member, United States Institute of Peace ("USIP”)
Fellow: Chartered Management Institute