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CONVERSATION MANAGEMENT: INVESTIGATIVE INTERVIEWING SKILLS - DAY 1 OF 2

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Course > View all

CPE: TBA

28 November

8.30am until 5.30pm

Castille, Casa Leone, Floriana

The Role of Investigative Interviewing is a core skill in any investigation context. Therefore the highest standards need to be upheld when conducting interviews of persons suspected of internal criminal behaviour to any level, or professional misconduct issues. Equally, when interviewing witnesses and whistle-blowers, in order to achieve this organisations need to develop and maintain valuable skills and best practices. 

Interviews that are professionally undertaken and managed can realise several business benefits. In particular: 

• Direct an investigation 

• Support a case, thereby saving time, money and resources 

• Increase customer or public confidence in your organisation 

This highly interactive course will bring new and achievable skills in interviewing and remove general misconceptions about investigative interviewing. The course is not about 'interrogation', Conversation Management achieves much more professional and legally sound outcomes. 

A full case study is issued prior to the course which we will work with. A detailed individual feedback report is issued to all participants.

For full programme and registration form please click the pdf file below.

 

 

 

Tags: Finance, Conversation Management, Investigation, Interviewing Skills, Disciplinary, Misconduct