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IT Planning post COVID-19

about 1 year ago by Luigi Muscat Filletti

​The COVID-19 pandemic has urged organisations worldwide to continue investing in the development of their IT systems in order to align their business continuity objectives and establish the best way forward post-crisis. Such responsibility demands restructuring their IT operations for the challenges that are yet to come.

The world of work most certainly experienced a wake up call with regards to remote working, which has now seemed to embed itself fully across businesses of almost all types. With employers now envisioning the realties of newly-formed working cultures, companies are finding ways to develop their tech strategies for the future whilst maintaining day-to-day functions.

Proper Prioritisation

It is important for businesses to re-prioritise their operations and re-assess their requirements post-crisis. With many companies having lost significant capital, less budget is available for IT investments which means that certain compromises and adjustments need to be made. In fact, many companies have been opting to buying services, wherein they seek to transition to cloud providers which do not require great expenditure.

Re-Assessing Staff

Staffing needs in Tech should be well evaluated, especially after the revenue hits which businesses experienced during the pandemic. This may have resulted in any workforce furloughs or layoffs. With people being a prized asset of any company, the contribution of the workforce is of utmost importance when considering tech developments in operations. With employees having been laid off, finding suitable replacements is no easy feat. Indeed, finding the right talent efficiently is critical and more challenging during a pandemic. Moreover, if new talent is acquired, time is still necessary for them to become accustomed to the processes and functioning of their role in relation to their team and the company’s objectives. In order to combat this issue, a practical solution may be to structure a dedicated document of the company’s IT processes and operations which are continuously updated according to business developments. This would allow comprehensive explanations and detailed steps of procedures for newly-acquired talent to hit the ground running as smoothly as possible, simultaneously providing minimal disruption to the company.

Security Strategy

Companies must make well-informed decisions based on the proper balance between what is important and what is urgent. This can be achieved by understanding which tasks or objectives will mostly contribute towards immediate revenue and strengthen relationships with employees and customers. Technology must be applied as an essential component to drive business strategy, and the evolving working landscape means that with remote working now a norm, companies must set up the necessary solutions for their people. With employees working from home, companies must make it a point to put into place the right tech tools and infrastructures which can be accessed online to help employees with any technical difficulties they encounter. This ties into cybersecurity efforts which need more attention in a remote working society. With remote teams in action, security must be seen to more profoundly. Remote security should be monitored extensively and this is therefore becoming a high priority amongst companies worldwide post-crisis. This significant contribution towards data management is essential to ensure that all data is safeguarded and monitored at all times.

All in all, companies must plan their IT efforts in line with their business direction to reach their desired goals. As the world of work continues to evolve and working practices settle into new norms, digital innovation resides in setting up the right tech infrastructures and onboarding the best talent to spearhead projects.