This position is for one of our Global ICT Clients, who is looking for an experienced Implementation Consultant. 

About the Position:  The Implementation Consultant is responsible for all phases of a new client coming onto Ceridian’s system or an existing client upgrading to a new Ceridian processing product. They work in a project team to provide clients with effective solutions that are aligned to our commitment of reliable, repeatable and quality implementation practices.  
 
Duties of the position include the initial needs assessment, creating and maintaining a project plan, co-ordinating project resources both internal and external, providing related training specific to client solution, testing and auditing of solutions and the successful transfer to our internal service teams.  
 
Key Responsibilities:

•Responsible for managing projects that vary in nature based on solution purchased and complexity of requirements.  

•Responsible for contributing to project plans and ensuring project is on time, meets and/or exceeds client expectations and follows internal processes.  

•Will work in conjunction with resources within and outside of the team in the completion of an implementation.  

•Promotes teamwork among those working on the implementation, developing a working relationship with internal resources, customers and peers.  

•Works independently at resolving project issues and escalating when appropriate.

•Demonstrates an in-depth understanding of Payroll/ HR environment as well as an exposure to many sub-functions within it. E.g. Finance, benefits administration, labour relations, training development, and technical environments.  

•Conducts preliminary interviews with client to review changes, needs and processes to complete the implementation successfully. Process may include formal needs analysis, gap and fit analysis.  

•Ability to translate business process requirements into configuration requirements for the Ceridian Solution purchased with differing levels of complexity.  

•Prepares customer for completion of an implementation. Reviews processes with client pertaining to product. Will work with the client to process pre-input reports, run interfaces and time & attendance imports. Provides hands-on training to customers with input of first live payroll. Reviews Service checklist to ensure client understands how to enter payroll items not covered during live inputs.  

•Tests and documents and custom solutions for customers. Problems are often unprecedented and may require analytical skill and detailed problem determination to provide the appropriate resolution, coordination and implementation of customized front end and/or core end solutions.  

•Design and execute system integration and user acceptance tests.  

•Responsible for quality of implementation. Assesses quality by reviewing the testing of all back-end changes implemented, verifying ID and password information after installation, and confirming correct billing and remittance set-ups.  

•Ensures a smooth transition to service team.  
 
Qualifications:  

Bachelor’s degree or diploma  

•Exposure to basic project management principles  

•Proficient in Microsoft Office products  

•Experience with software in a SaaS / Cloud computing environment; experience with HRIS preferred  

•Basic understanding of relational databases, SQL and XML is required  

•Experience with any of the following applications is an asset: SalesForce.com, SAP, PeopleSoft, JD Edwards, Kronos, Workbrain/Infor, RedPrairie/JDA, Ultimate, Oracle HR/Payroll, PeopleSoft,  

•Aptitude to effectively implement an HRIS module or similar end-to-end solution 
 
Interested candidates are invited to send their CVs to Deeya on Dbheeroo@castilleresources.com or apply directly on the Castille Website. 

We’re looking for the ideal candidate to join our customer support team.

Reporting directly to the Business Development Executive, the selected candidate will be responsible to garner a strong understanding of the Company’s products and to provide excellent customer support to existing or prospective customers. The package on offer includes a transport allowance for use of own vehicle when needed.

If you think you fit the bill and are available to start work in the very near future, we would love to hear from you.

Job responsibilities are primarily:

• Understand the Company’s product offerings (software and services);
• Responsible for giving an outstanding customer service and support to clients;
• Organising demos and / or training sessions with potential / existing clients of our product portfolio;
• Maintain and provide a high degree of service through effective customer care skills;
• Assist clients with their operational queries via phone and email.

Desired skills and experience:

• Passionate about customer support;
• Outgoing;
• Loves to speak to and help clients;
• Fluent in Maltese and English;
• Able to make presentations, demos and training;
• Flexible;
• Able to communicate with different teams;
• Organised;
• Able to work under pressure;
• Able to understand how software works and troubleshoot issues;
• Working knowledge of networks, operating systems and software installations;
• Has own vehicle and valid driver’s licence;
• Experience in a software / technical support role;
• Knowledge of payroll processes will be considered an asset.

A leading local business organisation is seeking to recruit a Group Internal Auditor.

Reporting directly to the Audit Committee, the Internal Auditor’s responsibilities will cover activities of all the companies in the Group. The main responsibilities of the job involve the planning, performing and execution of compliance, financial, and operational internal audits, and recommending improved business practices with the objective of attaining an appropriate level of internal control and corporate governance.

Responsibilities: 

• Be responsible for Internal Audit activities within the Group, including; drawing up the annual Internal Audit plan; performing internal audits in order to assess the internal controls; report internal audit findings to the Audit Committee;

• Perform risk assessments, controls gap analysis and testing, corporate governance reviews and regulatory compliance appraisals

• Serve as liaison, facilitator and one of the contact points for the Group’s external auditors

• Lead or facilitate meetings to discuss audit findings with senior management and the Audit Committee

• Prepare reports on the status of internal audit activities to present to the Audit Committee

• Perform follow up activities on recommendations given by Internal Audit to ensure that the agreed management actions are properly implemented

• Ensure that Internal audit activities of the Group are performed in line with the requirements of listed companies of the Malta Stock Exchange.

The chosen candidate must be a dynamic and self-motivated person, a qualified accountant, with at least 7 years of experience in internal auditing, internal controls, risk management and/or regulatory compliance.

Candidates should have strong analytical skills with a business mindset, good understanding of, and a keen interest in, Governance, Risk and Compliance together with the ability to apply risk considerations to processes and controls.

For more information please contact Nikki on nfarrugia@castilleresources.com 

An international Financial Services Company is looking for an experienced HR & Screening officer for their Maltese office. You will be part of a challenging environment in an International team atmosphere and spirit, where innovative ideas are supported and highly appreciated.

Job description

• Issuing of Job ads using multiple recruitment channels including job portals & social media sources
• Sourcing of potential hires through different channels and through own connections
• Processing of applicants and potential hires
• Handling the screening and selection of candidates in a thorough and speedy way
• Maintaining a database of candidates for different job roles and positions
• Collecting documentation after successful completion of offer phase
• Acting as a point of reference for new hires regarding the process of collecting the required documentation
• Carry out the necessary background checks regarding new hires before the start date
• Verifying of original documents on the employee's first day
• Constantly updating and maintaining employee files
• Carrying out research on procedures for obtaining documentation in different countries
• Maintaining guidelines for Hiring Managers on documentation that need to be provided from candidates
• Constantly strive to improve the selection, screening and security process

Expected skills and experience:

• Ability to work in a fast- paced environment
• Previous experience with handling high volume documentation gathering or recruitment is an asset
• Able to multi task and juggle a number of tasks
• Excellent organizational skills with a can do attitude.
• Ideally be in possession of a Tertiary Level of Education
• Proficiency with Microsoft Office for Windows

Speculative 

Speculative

A business insurance and risk management intermediary in Malta are seeking to recruit an Insurance Officer to join their local team.

The Insurance Officer will be responsible for handling general client enquiries and service the company's personal lines portfolio. Further responsibilities include recommending and cross-selling insurance plans, building and retaining strong relationships with clients and interacting with internal teams.

Applicants need to have a good background in Insurance, excellent communication skills in Maltese and English and have the ability to develop client relationships. CII qualifications will be considered an asset.

Interested candidates are to e-mail Simon on finance@castilleresources.com for more details on the vacancy and the company.

Our client is seeking applicants with a strong academic and career background to join a pool of technical experts in applied economics and finance. The role is at Middle Management level and will form part of a multidisciplinary team of analysts.

Candidate requirements:

• A University of Malta Honours Degree in Economics or a comparable recognised qualification at min MQF level 6.
• A related Post Graduate Degree
• A minimum of 5 years proven professional experience in Malta, in risk and/or quantitative analysis, including econometric modelling relating to financial services
• Experience in financial stability or macro-related work will be considered an asset.

Duties will include:

• Preparing analytical reports, briefings and policy related documents on financial, economic and regulatory issues
• Contribute to the development of effective regulatory frameworks and systems
• Contribute to the capacity to process and analyse qualitative and quantitative information
• Conduct quantitative projects including econometric and financial modelling
• Prepare technical papers
• Attend technical meetings at EU, National and Departmental level

If you are interested in this position apply online or send your CV for the attention of Mark to finance@castilleresources.com

The Senior Manager Operations will be responsible for the planning and management of back-office functions within the Operations Division, including Cash and Clearing Services, Credit Services and Wealth Services. Furthermore, the job holder will be responsible to setup and develop the business process management function of the Bank.

Requirements

• candidates should preferably possess, or are in the process of obtaining a banking or related professional qualification
• have work experience as an Operations Manager in Banking.
• be customer oriented with strong focus on quality of service
• a good sense of business,
• be self-motivated, decisive and be able to challenge the status quo.
• Excellent communication and interpersonal skills
• the ability to influence and negotiate with internal and external stakeholders

If you are interested in this position apply online or send your CV for the attention of Mark to finance@castilleresources.com 

Job Descrioption:

• Provide support to Audit Seniors 
• Perform assigned audit work based on a risk-based approach and identify audit issues.    
• Review accounting systems and controls and identify any weak areas 
• Prepare audit documentation in accordance with International Auditing Standards and Mazars Audit Manual 
• Establish working relationships with clients and business partners 

Qualifications and Skills:

• Already embarked on the ACCA professional qualification, and/or holds a degree in Bachelor of Commerce 
• Ability to multi-task 
• Ability to Work Under Pressure 
• Attention to Details 
• Communication / Interpersonal 
• Computer Literate (MS Office Suite) 
• Integrity 
• Organised 
• Results Oriented 
• Self-Motivated 
• Team Player 

Study Incentives and Performance Reviews:

• Five (5) working days plus the day of the exam as Special Leave with Pay are given for every ACCA first sitting; a second sitting will only entitle the candidate to the day of the exam 
• Successful completion of each sitting will entitle the Employee to an increase in salary from the beginning of the month in which the result is received – there are two scales, one for the ACCA Foundation subjects and one for the ACCA Professional subjects?

Performance Reviews: 

• These are carried out at least twice a year; the annual performance review potentially leading to a salary review